We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works. The lighting sensor also works.
Objet conforme et livraison rapide
Good Deal 100% satified
Item as expected
great thx
Smooth delivery
Excellent
Good sensor; good quality; good shop. Good service and fast delivery.
Product OK, delivery within reasonable time, Nothing to complain about
Gave like please with Vera Edge
Excellent! Would buy again!
Got as a replacement for a defective. This one works well, works with O2 Smartbox and homey, but on Athom, the homey does not turn on the red glare when the sensor works, but the sender is Recommend
Fast shipping. Product as great as usual..
When you put two of these next to each other, the LUX value is really far apart. So I wouldn't rely on this as a LUX value sensor! Otherwise it works fine.
Everything is super, the O2 Smart Box is right. The ball itself has a magnet, it can be prikryniti up to the metal surface. In the complete set and standard of the film, the yak in the photo.
V3. Work fine.
Thx. The box was opend before (the sticker was off) but seems new and working.
Segundo que tengo y muy contento. Nada que envidiar a los Fibaro, que también uso.
The Oo has been going on for a very long time, the traffic is traced only partially, already wanted to open a dispute, but the store threw some of his link to the Mail,,, Works fine, not Fibaro of course, but it looks like. On the smart box O2 you can also take. Is available. Shows the temperature. When motion is detected, red glare
Always good products
Thx, install later.
Thx, fast delivery. install later.
Werkt goed samen met smartthings
The package has arrived well protected, within the period indicated and corresponds to the product description. It is pending to test its proper functioning in my system.
Works well with homey