SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homeforsmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://homeforsmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered 21.09 received 29.09. The thing is cool, took for the office...
The product came for 5 D (G. berzöslvsky drill. OBL.) everything works damage No 5 stars advise buying
Thanks for the item arrived perfectly
Awesome as always. Ugreen products are the best
It took time to arrive 1 exact month! I thought for the price I 'd get there faster. I am satisfied with the product.
Very good usb hub
Great hub! For a month I have not found any shortcomings yet. Thanks store :)
Very convenient, though tupit laptop then if it falls asleep, then the monitors fail when awakening
6 days delivery. Super. We have to check the hub at work.
Delivery to Moscow in 3 days. Fast. With my laptop (Lenovo thinkbook Gen 2) it does not work as expected-when you connect the docking station (without charging), the LED on the station itself is 5 flashing and. If you connect charging (65W), it turns on immediately. I tried to connect the station to the phone (Honor 9) -It turns on immediately (without charging). Perhaps it's about the laptop, so the evaluation did not shrink.
It does everything it ought
Nice, works well
Produit compliant
Great items!
Keep in mind, in order for your phone through the adapter to pass the image, phone and minator (TV, projector) must support MHL connection!!!
I was slow to answer since I was not at home. The product arrived in good condition, fast shipping and excellent quality. I recommend the store.
Отличное качество. Важно: jack 3.5 работает только для наушников без микрофона (3 pin)
GOOD BUT THE DELIVERY TOOK LOONG
Todo bien. Gracias por el Súper envío.
Llegó rápido, todo. Probaré el funcionamiento, complemento reseña.
¡El adaptador es maravilloso! ¡El servicio también es muy bueno!
CHEGOU EM 15 DIAS TA TOP!, A VELOCIDADE DA ENTREGA
Todo perfecto
Con Lenovo Ideapad 5 14itl05 (core i5-1135g7) funciona perfectamente.
Todo bien, funciona en MacBook EIR con M1. Se ve mucho mejor de lo que imaginaba!