We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
El mando a distancia llegó roto en la esquina inferior. Pero aparte de eso funciona correctamente y la entrega fue rápida.
The remote came broken in the bottom corner. But other than that it works properly and delivery was fast.
Todo funciona, llegó intacto y rápido
Excellent!!!
Качество хорошее.
MYBBIEN, PERO TARDO MUCHO EN LLEGAR
Everything works
A good and quite high-quality remote control. Can order.
Good qulity
Good quality product. Seller recommend. When the shipment is packed simply in a package, but everything came to an end. As always, the post of russia was distinguished. The parcel was delivered on foot one-legged disabled (from 04.01 to 30.04).
It goes perfect, good store and shipping very fast.
Great remote control. Thank you
Everything works! It's only been a long time!
Tight buttons
Everything works.
The goods came. but very late.
It works ok. Thank you
Excellent replacement for your native remote control. Channel switching and volume buttons are more textured than the original
It came in record time. Recommended for closed eyes.
The remote is not original at all. Very light. The quality of the print on the buttons is nothing at all. Pale all i think will soon erase. But it works! But all nonsense. The worst thing is the delivery time-three months. Plus the parcel is not tracked. It is better not to regret the money choose the tracked delivery. I thought i wasn't coming. And so the remote works and switches as it should
Finally came the long-awaited remote. In december ordered and from the post office only 22.04.19 took. Everything works! Nothing's broken! There's a whole one! Thank you very much
Thank You
Dolek from the original, but works fine. Thank You
Quality is not very like a cheap calculator, in general will go. Record long delivery 3 months!
The remote is good, all as in the description, intact and safe. But shipping is terrible! Three months waited!