SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homeforsmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://homeforsmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
El deslizador es corto pero como normalmente lo recomiendo todo funciona
Como siempre calidad Xiaomi inmejorable!
Отличный тройник, уже второй подобный покупаю - очень доволен. 29.03 заказал, отправили в тот же день, 10.04 был в Москве на почте.
Todo está bien.
пришло в Беларусь за 22 дня, выход usb примерно 1А, хотя заявлено 2.1A, но все розетки работают, в целом удлиннитель хороший
Todo bien. Gracias
It looks good quality, lack to prove it
Delivery to Moscow in 12 days quality at altitude. I recommend the producer. Fast shipment.
You need to buy a good adapter, in the kit some not reliable. Everything works.
Cool design! Original quality! Fast shipping!
All is well. In Kiev for 14-15 days. Quality satisfied! Slightly heated with simultaneous charging of two USB ports. It's good. Recommend!
Everything is fine. Came in 2 weeks
Fabric structure, would the 걍 you owe two horse Don't 걍 pictures details yo Korea plug adapter wholesale gild China
Original, super comfortable, thank you
top
Came in 10 days saving a pretty good life
All OK! The product is delivered quickly. I recommend it to the store!
Great product, I bought several. Fast shipping, good store. Chile: Brings Gift an adapter (the white of the photo) but does not serve in Chile, so buy an adapter.
Super quality of the goods, it came quickly and without damage. I recommend.
Well-equipped excellent
Good regatta.
This is my third extension Xiaomi, take it will not regret.