SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homeforsmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://homeforsmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good solution
A good extension, you can take. The fork itself changed to EVRO.
It has a pretty good quality for the price
Everything is fine!
Отлично!!!
I take not the first extension, excellent quality, the first one has been working for four years, quality goods, I recommend.
nice! thnx!
Muy buen producto, eso sí el adaptador que envían a Chile no es el adecuado. Ojo con eso.
Доставка до Москвы за 16 дней. Удлинитель как и всегда отличный. Покупаю уже не первый. Жаль что не найти простой удлинитель на 220 В. Поставляются с USB разъемами, которые не в каждом месте использования нужны, хотя и очень полезные
Delivered quickly, 11 days to the Nizhny Novgorod region, everything is whole, everything works! Seller recommend!!!
Super
The adapter should specfuxsrlo Best e from EU is not the same one that deals with my country
Thank you very much, the parcel came in two weeks, did not expect. The product corresponds to the description, quality as always on top!
I'm in good shape, serious salesman.
El pedido llegó de repente muy rápido y de buena calidad. El embalaje es bueno, no se golpeó nada De los contratiempos, cuando pedí un extensor con conector europeo, pensé que sería un conector europeo inicialmente, y resulta que solo viene el adaptador
Embalado perfectamente. Ni siquiera llego la caja abollada
Товар пришёл быстро упаковано хорошо !!!
Ya compro 5 veces. Me gustan estos extensores. El único adaptador incluido no aguanta ni 1 tetera. Comprado uno nuevo-negro por 2,5 CTS. Ahora todo OK.
Calidad de chic, no me arrepiento de haber comprado. Se ajustan tanto a nuestras como a las horquillas chinas! USB 2.1a carga muy bien los smartphones. Gracias.
Buen extensor, ya todos los familiares comprados.
очень компактный и функциональный на бортик кровати встал как влитой
Todo OK, ya es el segundo.
Envio rapido buena calidad
Todo, llegó en 20 días)) satisfecho, es mi filtro de red 3.
Todo perfecto. Recu 3