We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect for my needs and works really well
Great product I’ll definitely be ordering from this store again .
Very satisfied with these AU smart plugs with LED, Can confirm that it is still possible be flashed to Tasmota with TuyaConvert. Delivery recieved very very quickly I was expecting a long delivery time however arrived in about 8 days, also helped that products were dispatched from restore very quickly.
I haven’t been able to connect it to our WiFi network. I have tried both suggested options twice to no avail. I will continue trying but at this point it’s not working.
Displays as 3 seperate objects in Google home, Light, Switch and then the socket? Switch and socket do the same thing, also adding via Wifi socket using the Smart things app work and store didnt reply to me after asking how to proceed. Ended up using the AP mode as instructions are very clearly generalised for all Smart life/Tuya products
Good store. Nice plug thanks.
Works great! Have bought 3 so far. Only complaint is the short range they have from the router.
Only 12 days from ordering to receiving the parcel. I flashed them with Tasmota, which works great. The coloured ring does not look like in the picture - it has one colour that you can set/configure.
Envío rápido a Nueva Zelanda. Buen producto.
Buen enchufe pequeño. Se puede apilar junto a la otra en una placa de alimentación. Destellé Tasmota OTA, no es necesario abrirla.
Se envía como un buen dispositivo. Funciona bien.
El vendedor envió varios de los artículos incorrectos, y comprensiblemente quería que se devolvieran El costo de envío era mucho más que el precio de compra original, y como el comprador solo pudo solicitar un reembolso por el precio de compra original. Esto hubiera supuesto estar fuera de bolsillo en un 200% si todo el producto incorrecto se devuelve sin mercancías que yo había pagado. Esta fue una compra repetida ya que el producto es propio es genial y quería uno adicional para un acuario Al final inicié una disputa con AliExpress y se otorgó un reembolso completo
store shipped multiple of the wrong goods, and understandably wanted them retuned the shipping cost was far more than the original purchase price, and as the buyer was only able to request a refund for the original purchase price. this would have meant being out of pocket by 200% if the all the incorrect product was returned with no goods that I had paid for. this was a repeat purchase as the product it's self is great and I wanted an additional one for an aquarium in the end I opened a dispute with AliExpress and a full refund was granted
Funciona muy bien. Amo la configuración de la luz de noche. El rango es muy débil (tiene que estar bastante cerca del enrutador WiFi para funcionar). Pero en general esto me encanta.
Excellent Products! Thank you
Como se describe, fácil de conectar
Funcionan muy bien, pero el interruptor y los nombres LED del software son horribles. Muy poco intuitivo. También sería bueno si el LED se puede configurar para que se encienda cuando el interruptor está encendido, pero son totalmente independientes. El envío fue lento.
Una gran adición al Sistema Inteligente, lo utilizamos para ejecutar una luz de piscina LED, es genial ya que simplemente podemos configurar el temporizador y salir, y cuando queremos usarlo, solo tienes que pulsar la aplicación Tuya y encender la luz, O presione el botón incorporado en el lateral y lejos va .. Tiene características que no usamos, como la capacidad de cambiar el color de la luz en el enchufe, pero no podemos ver la luz debido a su ubicación Pero es una gran característica tener
Llegó muy rápido. Ya has configurado uno y funciona bien. La luz RGB es brillante y se puede ajustar. Los recomendamos.
Fantástico. Fácil de configurar y entrega muy rápida
Como se describe
Excellent store, Great Product & Great service... A+++
Product works great! Although I've only been using it for a few days. Will update on the product in a few months if I can.