We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
לא הגיע, הכסף הוחזר אחרי המחלוקת.
La lámpara es buena, brilla mucho. Solo el envío a Moscú fue largo (2 meses)
Vendedor recomendo. Funciona bien, buen embalaje.
La linterna es genial
Todo está bien.
¡La lámpara es excelente! Demoro un segundo. Brilla mucho, las baterías duran aproximadamente un mes. Necesita tres dedos de mechero. (Tomo el precio de FIX.) En resumen, estoy muy satisfecho!!!
La luz es débil, está bien hecha, para el armario está bien
Es muy bueno se enciende incluso cuando está oscuro, pero no debe abrirlo y quitar una batería electrónica para encenderlo
Envió muy rápido, llegó rápido también. Todo funciona, todo como en la imagen
Buen producto. Se ajusta a lo requerido
Nice quality item, works well
Todo perfecto, estafador, alumbra de maravilla
Lámpara de buena calidad, según la descripción. Estoy feliz.
Gracias.
Здоровская лампочка!!! Отлично работает, светит ярко! На движение реагирует в темноте. Я ещё закажу!!!
La lámpara en sí es de calidad. Definitivamente vale su dinero. Pero deseo al vendedor: empacar mejor. La lámpara llegó con una fisura pero funciona.
Everything is fine!
I order not the first time
Bien
I ordered 11.11 received 01.12 in St. Petersburg. All as in the description, the sensor only works in the dark about 3 meters. The purchase is very satisfied.
Thank you , i got this today and all is fine .
The lantern still came, waited 50 days to Penza! The Lantern itself is super, everything works, but in the corridor there are two, turns on when approach about a meter from the lamp, it shines very bright, now at night I will not sew the corners!
Glue gavno
Ok!
Good