Product details

Itead Sonoff S20 Smart Wifi Socket Switch CN UK US EU Plug Remote Control Socket Outlet Timing Switch for Smart Home Automation

Note: The EU plug have Type E and Type F. Please kindly confirm it is applicable in your country.

Product Overview:

Home automation is “The Internet of Things”. It simply means the way all devices or appliances are networked together to provide customers with a seamless control over their home equipment.

Sonoff S20 is a smart outlet with EU/US/UK/CN-AU standard.

Users can instantly convert any plug into a smart plug with a convenient timer function that works on user’s smartphone.

You can turn on/off any connected device either on the APP eWeLink or by pressing the manual control knob of the WiFi outlet.

You can set countdown/single/repeat timers to auto-turn on/off the WiFi controlled outlet on App.

You can share the WiFi plug with your family so that you can control together. This makes it perfect to control lighting and other home appliances.

Product Specification:

Standard: US/ UK/ CN(AU)/ EU(type F/E)

Power supply: 90V~250V AC(50/60Hz)

Max. Current: 10A

Max power: 2200W

Enclosure Material: Fire Retardant PC

Wireless standard：802.11.b/g/n

Encryption: WEP/TKIP/AES

Security Mechanism: WPA-PSK/WPA2-PSK

Operating Temperature: 0ºC-40ºC(32°F-104°F)

Operating Humidity: 5%-90%RH, Non-condensing

Product Dimensions:

EU/UK Standard: 130*80*78(mm)

US /CN Standard: 120*78*34 (mm)

Product Advantage:

Remote ON/OFF–Turn electrical devices on/off from anywhere

App Support –Free iOS and Android mobile App eWeLink

Sync Status–Real-time device status provided to App

Timing–Set scheduled/countdown/loop timers to turn on/off at specified time

Share Control– Control your smart home together with your family

Scene–Turn on/off a gang of devices with one tap

Smart Scene–Triggered on/off by temp, hum or other environmental conditions from sensor(Need Sonoff TH product)

Compatibility –Works perfectly with Amazon Alexa, Google Assistant, IFTTT, Google Nest

Sonoff Product Series:

Product Name	Features	Input Voltage	Max Current	Max Power	Frequency	Shopping
Sonoff Basic	1 Channel Wireless Switch	90~250V AC	10A	2200W	2.4Ghz	Click
Sonoff RF	1 Channel 433 RF Wireless Switch	90~250V AC	10A	2200W	2.4Ghz, 433MHz RF	Click
Sonoff TH10	Monitor and Set Temperature & Humidity	90~250V AC	10A	2200W(10A)	2.4Ghz	Click
Sonoff TH16	Monitor and Set Temperature & Humidity	90~250V AC	15A	3500W(15A)	2.4Ghz	Click
Sonoff Dual	Remote Control 2 Devices	90~250V AC	15A	3500W	2.4Ghz	Click
Sonoff Pow	Report Power & Power Usage	90~250V AC	15A	3500W	2.4Ghz	Click
Sonoff G1	GPRS/GSM Smart Switch	90~250V AC	15A	3500W	2.4Ghz	Click
Sonoff 4CH	4 Gang WiFi Wireless Switch	90~250V AC	10A	2200W	2.4Ghz	Click
Sonoff 4CH Pro	4 Gang WiFi & RF / 3 Working Model	90~250V AC/5~24V DC	10A/Gang	2200W/Gang	2.4Ghz, 433MHz RF	Click
BN-SZ01	App Control Ceiling LED	180~264V AC	0.1A	18W	2.4Ghz	Click
Sonoff Touch	WiFi Wall Touch Switch	90~250V AC	2A	400W	2.4Ghz	Click
Sonoff T1 UK	WiFi RF Wall Touch Switch	90~250V AC	2A/Gang	600W/Gang	2.4Ghz, 433MHz RF	Click
Slampher	Wireless Control Light Holder	90~260V AC	2A	200W	2.4Ghz, 433MHz RF	Click
Sonoff B1	Dimmable White & Color Bulb	90~250V AC	2A	6W	2.4Ghz	Click
S20 Smart Socket	EU/US/UK/CN Wifi Smart Socket	90~250V AC	10A	2000W	2.4Ghz	Click
Sonoff SC	Monitor Indoor Environment	USB 5V	80mA	0.4W	2.4Ghz	Click

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of homeforsmart (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://homeforsmart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.