We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everyone gets salute. The goods received, everything is fine. I take the second set already. The first is already 2 years old. Delivery is fast, brought by The Courier. The store and the firm are very pleased. I advise you to take it. Tatarstan
A great set of video surveillance. Recommend! To the store Thank you very much.
This is the second set I order. .. My first second relative, my work has been spinning since 10 .11 20 for 3 cameras enough 23 days (4y yet did not come up with where) in winter in-46 works without problems we had two months were up-40 all clearly!!! I have all the cameras on the street yes, D, I have wd-1tb. I use xmeye for remote control, if for the first time it's difficult to configure everything I had to go online. I had to buy wires to extend the mouse, the wire to the router and to the TV.. (All control through the mouse is so convenient for me) and in general, B. observation liked the store 5 + pictures did not add I did not see the point.
Envío rápido. Todo funciona. Lo recomiendo.
Fast shipping. Everything works. Recommend.
Recibido el producto, llegó muy rápido (una semana a magnitogorska), el mensajero de Casa trajo. Debido a los problemas, la carcasa se rompe y se rompe el soporte de la parte delantera de la tapa. En general funciona, conectó la cámara antigua 720r ahd
После заказа посылку отправили в течении получаса, очень быстро! Домой принес курьер. Упаковано надёжно. Много раз советовал именно эту марку заказывать с алиэкспресс для дома и конечно, помогал устанавливать. Этот комплект приобрел для родителей, но пока ещё не устанавливал.
Muy rapido. Muy bueno. En quince días tarangaro. Récord en marche...
Разветвлитель для 4-х камер был сломан, при подключении шёл дым..
Разветвлитель для 4-х камер был сломан, при подключении шёл дым..
El producto vino roto el disco de instalación.
Entrega larga todo el tiempo de protección del comprador. Funciona.
Доставка в Москву с России 5 дней . Покупаю не первый раз . Качеством доволен . Проверил всё работает.
Envio rapido, la apariencia corresponde
Hermoso vendedor llegó rápido calidad excelente lo recomiendo
Como siempre excelente calidad. No es la primera vez que pido. ¡Lo recomiendo!
Muy larga la costura del paquete pero llego todo excelente calidad luego se verá
Calidad de la cámara y grabadora a la altura
Todo como siempre al top.
El producto llegó rápido pedido desde Rusia, instalado todo funciona correctamente, satisfecho con el producto.
Funciona así, excepto el cable de alimentación de 4x1
Excelente Kit, a buen precio
Everything works fine, everything converges, delivery Fast 5 +
Received in two weeks in Krasnodar Territory, everything works, the goods are satisfied, I recommend a producer :)
Guys will tell you openly, the goods are good, but the store does not perform, the cameras send to the rostamok, cameras will need to be cleared to pay 50 $, but when I ordered told the shcho not to work!!!