We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
La lámpara es buena. El vendedor no.
Лампочки хорошие, заказываю не первый раз. Единственный минус- нет батареек в пульте
¡Ella no brilla muy como las fotos o vídeos, pero está bien, como la calidad!
Buenas bombillas. No es la primera vez que pido. Con ellos cómodos en casa y cómodos. Vendedor gracias!
Solo 3 luces
одна лампа из трех не реагирует на пульт, а так все нормально.
Funcionan muy bien. Me encantan Recomiendo al vendedor
Producto igual a la descripción. Las bombillas intactas pero las cajas en pésimo estado. Mal embalaje.
Thank you store! I'm very happy with the bulb! :)
Producto 2017 2017 2017 2017 ייין. As 2016 2017 2017 2017 א... אאcolorful ה mmick para niño, iluminación blanca fuerte y colores coloridos bueno y claro
Embalado en una caja de cartón que estaba toda abollada. La caja en sí venía aplastada en una bolsa. Producto intacto, funciona todo, mando sin pilas. Tomó el más potente, pero aún brilla, por supuesto, no es tan fuerte. Satisfecho con el pedido.
Everything is just fine! The remote is included, the colors are different brightness is good even at 5 Watts! Recommend
Nice, needs 2025 or 2032 battery (not inclouded!)
It doesn't include batteries.
Ordered 22.10 Got 24.11, man. Bulbs super, I take not the first time
The bulb is not bad, it lights bright, the light is cold. The remote for some reason came without a battery.
Goods consistent with the description. Arrived in three weeks. Package include what the description. Packaging and goods not broken. After fixing all works and looks cool.
Very good, this is the second time I 've bought this light bulb. The bad thing that doesn't include the stack of command but everything perfect, I'm sure I'll buy again! Good store and shipping was fast, in less than two weeks arrived home
I am very happy with this shop. This is really a TOP shop. Very good package and the product is exact as on the Ali Express screen. They have a very quick delivery. Here I will buy again. Thank you.
Very good rgb light,this is my third order
Everything is OK, it works, packing with puppies and a box, complete with a remote control.