SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homeforsmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://homeforsmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast
Super fast, product as advertised
Even though I received the item a few weeks ago, I could only try it out today. Adapter does NOT work. No picture at all. As it’s been more than 15 days from receiving, I now cannot open dispute for this faulty adapter! Not happy.
oki
Delivery time is normal. I take not the first time for several pieces. As long as all the workers came. This time, one device was collapsed. There was a capacitor on the board. The capacitor soldered in place-the device works. The argument did not open.
I bought this adapter for my project on yutub channel "mining boiler". Delivery fast, works without questions paired with GTX 1070, I recommend!
At the end of the product has arrived after 4 months of waiting.
Producto genial, funciona bien para mí
OK
Funciona perfectamente. Llegó rápido!
El producto cumple con la descripción. Envío rápido.
Todo bien con el producto vino bien embalado
Artículo que funciona como se anuncia. Vendedor recomendado.
La entrega fue súper rápida. Producto y se ajusta a la descripción. Recomendamos el producto y recomendamos al vendedor. Gracias vendedor.
Goos
Tiempo de entrega normal para mi región. Empaquetado solo en un plástico de correos. Tomó 10 piezas a la venta. Visualmente probado varios-funcionan. El precio es normal. Puedes llevarlo.
No es de muy buena calidad
Hasta el momento no lo he recibido, falta probar
Muy buen producto, vino antes del tiempo estimado.... excelente Calidad lo recomiendo....
Llegó rápido. Todo funciona gracias vendedor.
Entrega rápida, probado uno de los productos y trabajado bien. Recomendado por el vendedor.
Norms.
Is now you havi to cùnnere cu lu cunnu
Отличный конвертер
29 days to Chile