We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The most beautiful air humidifier that fits into any interior works fine. About Buying do not regret the word at all
Small minimalistic humidifier, works poactively silent, a pair of many, sorry it is only from wire worker, and so for its price is excellent
The thing is privolnaya. Fully corresponds to the description. But the packaging came damaged, I think it was lucky that I arrived in working condition.
Super nice, perfect, same as description. I 've read that the heat melts, but it's not hot at all, so I don't understand those valuations. It only embodies everything around since steam is continuous, that must be taken into account. For the rest enchanted, it works perfectly and aesthetically is beautiful
Recommend very cool machine
Nicer than the pictures
Very cool thing))) everything works, the parcel came very quickly, took in the dentist spots. This is hyper convenient! Seller sincere thanks!
Bigger than I expected but perfect. It works perfectly and it gives on a very nice light. I thought it was rechargeable but it must be connected to work, which I don't like. But that was my mistake not reading the specifications well. I ordered on 11/11, it arrived on 24/11.
Very fast delivery. Works fine.
Very beautiful humidifier, decorates the room, came very quickly, glad to buy
Instructions in Chinese says my wife
i got it really fast!!! look very high quality. the only thing i could think about that can make this product better is if you had also oils in the store
nice
Came in around three weeks to Canada! Just like the photos. I’ll definitely be buying more soon.
The goods went very long, more than two months. Packed in a box, the box came whole, the goods too. The instruction is only in Chinese, but since the button is only one, the cord is also, in general, not really. Everything works, after a certain time (even if there is water in the tank, if it was filled completely) the device itself turns off
Very cute! Performs its function
Works as per case flawless :)
Works perfectly, small, discreet, good design.
Thank you as i imagine.
Came earlier, really easy and looking the same as on pics.
a little smaller than i thought, but it works fine
Loved! All right! Has only one color of light, and the steam out enough! Found perfect! THE material is excellent quality also!
One of the best shopping on ali! Cool humidifier, works great, beautiful, and illumination in general class! Many thanks to the store!!!
Super deal!!! Recommend!
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