We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The user manual is in Chinese only… so I can give him iet good aankrijgen. Product seems further beautiful!
Everything is fine, the purchase was satisfied!
TOP
It's very good. It doesn't come broken. I really like it. The Light isn't strong much. the cabel is long. I think that 1 meter. I really recommend this product. thank you store for this order. ❤
Once used I couldn't open it again. I gave it back and I got my money back.
Очень понравился !
The store sent the order quickly, delivery to Ukraine took 13 days. A full water tank is enough for about 4,5 hours of operation.
Very beautiful humidifier, works quietly! purchase is satisfied! I recommend!!!!! thanks to the store!!!!!
Works well and looks nice.
Very good presentations and quality of the product
классный
I 've been quite disappointed on a functional level. Aesthetically it's very nice, but its function doesn't do well. It doesn't get to unpress the essence properly and there's a plastic smell left
The store is not answering. In the delivery was written rejected, the reason never found out. The money was returned. Thank you.
Works, well
Very beautiful product
Все идеально, и быстро и работает отлично. Правда я случайно сразу фильтры выкинула с коробкой
The humidifer is same as photo, looks like candle and give warm light. The device work for 2-3 h if it has full tank.
Got it within 2 weeks, worth the wait hehe Thankyou x
The most beautiful air humidifier that fits into any interior works fine. About Buying do not regret the word at all
Small minimalistic humidifier, works poactively silent, a pair of many, sorry it is only from wire worker, and so for its price is excellent
The thing is privolnaya. Fully corresponds to the description. But the packaging came damaged, I think it was lucky that I arrived in working condition.
Super nice, perfect, same as description. I 've read that the heat melts, but it's not hot at all, so I don't understand those valuations. It only embodies everything around since steam is continuous, that must be taken into account. For the rest enchanted, it works perfectly and aesthetically is beautiful
Recommend very cool machine
Nicer than the pictures
Very cool thing))) everything works, the parcel came very quickly, took in the dentist spots. This is hyper convenient! Seller sincere thanks!