We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excelente producto, supero mis espectativas, también soporta botones rf y cuenta con medidor de energía.
Szybka dostawa. Towar zgodny z opisem.
Me encanta esto. Aún no lo ha instalado, pero lo ha probado y es muy bueno. Buena calidad, funciona bien y el amor que brilla en rojo y azul dependiendo del estado. Recomendamos encarecidamente esto y pedir más ya...
Acabado muy bonito.
El producto es bueno ....
if you have neutral line in switch, it's best choice.
Muy bueno Ha tenido problemas de configuración. Incluso problemas de pensamiento. Auxiliar rápido para preguntas y podría funcionar. Como en las imágenes. Vino caja puesta también.
¡Envío y entrega rápida! Todavía no instalado Pero vino como el anuncio ¡Recomiendo!
¿Ha seleccionado el interruptor y la caja instalación pero la caja no vino? El interruptor funciona muy bien y es compatible con Alexa.
Todo está bien, envío rápido recomendado
Proucto genial. ¡Como se muestra en la imagen! ¡Configuración es tan simple! ¿Podría conectar con alexa también tan fácilmente? ¡Necesito ver a la vida! Nota: interruptor está haciendo clic sonido cuando operativo incluso de teléfono Como un mecánico
Great great great product!!!
Super product as usual !!!!!
It remains to be tested.
Excellent goods, excellent store. The switch considers electricity-convenient. There may be more Internet traffic consumption than conventional switches. 49 MB in 20 days
Recebi o produto em perfeito estado e é exatamente como descrito, porém ainda não consegui configurar na rede, o app não reconhece o equipamento. Ainda estou tentando verificar esta incompatibilidade. obs: estou usando a rede 2,4GHz.
Perfect, thank you.
Very good, work very well. Material first.
Perfectly working fine and the product is as descried.