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Alarm Systems and Video Surveillance Camera

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Alarm Systems Security WIFI IP Camera Security System Video Surveillance Camera Wireless Home Alarm System With Sensor Alarm

Note: Any questions or concerns, for more product detail information, please go to the bottom of this product describe page or directly contact us.

Kit 1 Package including
1 x Tenvellon IP WIFI Camera(Original BOX include)
2 x Door/window sensors (no battery)
1 x Using Guide
1 x Install holder
1 x Power adapter
Kit 2 Package including
1 x Tenvellon IP WIFI Camera(Original BOX include)
2 x Door/window sensors (no battery)
1 x Remote Controller (no battery)
1 x Using Guide
1 x Install holder
1 x Power adapter
Kit 3 Package including
1 x Tenvellon IP WIFI Camera(Original BOX include)
1 x Door/window sensors (no battery)
1 x PIR motion detector (no battery)
1 x Using Guide
1 x Install holder
1 x Power adapter
Kit 4 Package including
1 x Tenvellon IP WIFI Camera(Original BOX include)
1 x Door/window sensors (no battery)
1 x PIR motion detector (no battery)
1 x Remote Controller (no battery)
1 x Using Guide
1 x Install holder

 

 

 

 

 

Q&A:

Q: Do I need to order an alarm panel for this camera and wireless sensors?
A:
The Tenvellon
IP camera with alarm system function, it can work with wireless sensors as an alarm system.
Q: Can I add extra sensors to work with this camera?
A:
Yes! This Tenvellon
IP camera alarm system can add wireless zones, it can work with extra sensors like wireless gas detectors, smoke detectors, co carbon detectors, door/window sensors, PIR motion detectors, water leakage sensors, IR beams, vibration sensors and glass break detectors and so on.Only need to pay attention to device frequency 433mhz. Make sure the frequency match.
Q: Does this IP camera with night vision function? What is the distance I can see at night?
A:
This camera with night vision and you can see about 3-5M at night, the performance will affect under different environment,
Q: Can I order 2 cameras or more to work with same sensors so I can monitor and protect different house?
A:
Yes! After you connect wireless sensors with 2 or more cameras, it can send the alarm signal to all the cameras when it is triggered.
Q: Does the camera with movement detection?
A: Yes! The user can enable the “movement detection” by using APP, and when it detect moving objects, the camera will take a photo and send it to user’s email, and the APP on the mobile phone will receive alarm message.
Q: What is the resolution of the camera?
A: This is the 720P camera in 1.0 megapixels.
Q: I bought a camera before, can I add extra sensors?
A: Please make sure your camera support 433mhz frequency alarm function, if you are not sure, please contact the camera seller first.
System Introduction:
High Definition network camera applies 1.0 megapixel CMOS, and supports resolution 720P(1280*720), fully meeting the application requirements of high-definition images; It is equipped with highly integrated processor, extremely low power consumption, super stability to ensure image quality, mobile phone remote monitoring; WIFI network search and access, It also supports SD card front-end storage, providing a more convenient way and a more reliable safeguard.

Overview:

1, High
Definition1280 x 720 video resolution
2, Remote Control camera to Pan (turn left or right), Tilt (turn up or down) by App. on Phone
3, Support video recording to local MicroSD Card up to 64GB;(card is not included)
4, Onvif, can connect to
nvr
which also comply with Onvif
5, Supports Android Phones or Tablet, iPhones or iPad, Windows PC CMS software remote view.
6, Mobile Monitor: iPhone(APP Store), Android
7, Ir Cut, IR (Infrared) Lights for Night Vision
8, Support Motion detection alarm, Phone push alarm, email alarm
9, Two-way audio, remote internet viewing, motion detection
Note: No Support Mac computer/ No support IE, Chrome other browser view Not Support 5G Network/ Router. Only support 2.4G router/ 4G phone network.
This WiFi Camera does NOT support 5G wifi, only supports 2.4G WiFi, but most wifi router supports you to set WiFi to 2.4G, needs 2.4G WiFi Router with short and
simple digital/letter password (no special symbols),
supports most home/family level WiFi routers, DO NOT support enterprise level WiFi routers with WPA/WPA2 encryption.
The package doesn’t include the battery, you need to purchase in your local store, the battery type is
Door sensor battery: 23A12V batteryInfrared alarm: 2pcs AAARemote controller: CR2032

1 x Power adapter

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of homeforsmart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://homeforsmart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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