SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homeforsmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://homeforsmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
No complaints everything as per description very fast shipping as well store recommended 5star for sure
OK ...
Everything is clear, I recommend both the product and the store.
Immediately decided at MiHome-vevs and Yandex, works, tracks power and voltage, leads history. Large with a large European adapter. I recommend at promotional discounts.
중국판입니다 미홈 지역 중국으로 해야해요 블루투스 게이트웨이 싸게 써보겠다고 산건데ㅜㅜ
Замовляв для Mi Home. Все працює. Рекомендую
Excellent socket, works with Mi Home on Chinese servers. Adapter, of course, is not suitable, I had to order more reliable from another store
Заказ прийшов дуже швидко.Продавець молодець.
shipping is super fast, package safe and secure store recommended
Super fast shipping! Tested 2 of 3 ordered and work as intended. Connect with the Xiaomi Mijia app (need to select China mainland region). They are lower profile than I thought which is great, but the earth pin needs to be plugged in to plug in the whole plug, which is awkward as NZ doesn't always have this pin (I needed to push a non conductive thing in the earth pin). Take about 1-2 seconds to change modes from the app
Order time 22:07 Jul. 27 2021 Delivered 2021-08-04 11:59:00 quick delivery. bluetooth gateway verison is bigger than zigbee socket.
goooooood
ok
Good, but only works in Chinese Mainland and I use for my other devices Singapore, so I had to duplicate the Xiaomi Home App in mi Xioami MI9 to use the same account but in another server because not every device works in all the servers.
La aplicación Mi Home debe estar en la región "China" para que lo detecte (en la región Chile no me lo encontraba). El adaptator que elegí (europeo) no entra bien en todos los enchufes (es más grueso), pero se soluciona comprando otro. El producto es muy bueno.
Not the floor is a Tacy device in the state gift, all the yak is laid on the aerial. I recommend the store and the goods. Delivery City 17 dibs.
Works OK) mihom from weves picked up on the fly))
Llegó a Kiev puente Express. No se entregó muy rápido.
Tuve que cambiar la ubicación de Israel a China en la APP. Ahora solo veo este enchufe, faltaron los demás aparatos. Lo siento.
Envío a curva Rogue mistexpress 23 días, producto satisfecho, vendedor recomendable
Estar conectado a Google Home Living Android
Pequeños enchufes geniales
Adaptador i misorder uk... Damm...
Recibido sin defectos, conectado a la región china sin problemas.
Probado todo funciona bien, llego Feliz ya compro el segundo enchufe